Welcome back to Boxed!
Returning Customer?
If you have placed an order in 2021, 2022 or 2023, your account has been re-imported. To re-activate your account, simply reset your password.
Having trouble with the reset password flow? If you're not receiving the reset password email (don't forget to check your spam folder), try creating a new account instead.
Step 1
Click "Log In" then "Forgot Password?"
Step 2
Enter the email associated with your old Boxed account.
Step 3
You will receive a reset password email (be sure to check your spam folder). Click on the Reset Password link.
Step 4
Enter a new password.
Step 5
Done! You can now log into your old account with the new password.
FAQ
1. Can I access my old orders?
Historical orders have not been imported. If you have any questions, please reach out to support@boxed.com.
2. Can I sign up as a new account?
If you want to use the email associated with your old account, you will need to reset your password. If you prefer to use a different email, you can sign up for a new account.
3. Can I use my old password to log into my previous account?
No, your old password will not work. You need to reset your password by following the provided steps.
4. I did not place an order in 2021, 2022 or 2023. Can I still reactivate my account?
No, your account has not been reimported. You will need to sign up for a new account.
5. I tried to reset my password but it did not work.
If you did not receive the password reset email (be sure to check your spam folder as well), your account may not have been reimported. Try to create a new account instead.